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Customer Care HUB - Cluj Napoca

topics

  • Turnover and employee performance management and solutions;
  • Gaining job satisfaction and motivation through effective feedback;
  • Smart employee engagement practices; 
  • Effective tactics in business communication;
  • Implementing an Employee Training & Development Program;
  • New era business expansion Coaching & Training;
  • Training as a key employee retention tool; 
  • The impact of Social Media on Recruitment Strategy and Process;
  • E-recruiting insights;
  • Innovative recruiting within a conservative corporate environment; methodology, technology, process;
  • HR Management in changing Customer Care market;
  • HR strategy and process: Customer centric approach
  • Corporate culture 

speakers

  • Jose Mir
  • Diego Mateos
  • Nansi Lungu
  • Alexandru Ursu
  • Oana Man - Kesselheim
  • Michal Góra
  • Dan Mazilu
  • Dragos Gruita
  • Daniel Mesa
  • Liliana Dobre

Platinum Partner

inConcert

Silver Partner

Alfavox, Mediatel Data

Airline Partner

Lufthansa

media partners

AdHugger, Clujul de buzunar, 9AM, Jurnalul de Afaceri, ClujBusiness