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Romanian Contact Center Awards 2023
description
Time to recognize the exceptional efforts and
commitment of customer support professionals to deliver exceptional customer
experiences, drive innovation and efficiency, and achieve outstanding business
results.
Our legacy is to place the spotlight on best
practice and expertise in the field of customer service and contact center
management.
This rewarding event is exclusively dedicated
to the PEOPLE who support and operate within the Contact Center industry, from
contact center managers to contact center representatives.
The Awards journey is a 360 review of the
field, looking at different levels of management, various industry sectors,
national and international delivery results, and much more.
All aiming to empower the Romanian contact
center community to grow bigger and stronger against all odds and obstacles.
For more information and marketing opportunities please contact:
Mrs. Alexandra Cozma, Project Manager @Marketing Insiders Group
alexandra.cozma@market-insiders.com; +40731191919
Registration Deadline: April, 28th 2023
topics
ROMANIAN CONTACT CENTER AWARDS | 2023 CATEGORIESA. CONTACT CENTER
1. Best Contact Center Manager
2. Best Contact Center Team Manager
3. Best Contact Center Advisor
B. BEST INTERNAL CONTACT CENTER
4. Best Internal Contact Center – Large
5. Best Internal Contact Center – Medium
6. Best Internal Contact Center – Small
C. BEST EXTERNAL CONTACT CENTER
7. Best External Contact Center – Large
8. Best External Contact Center – Medium
9. Best External Contact Center – Small
D. SUPPORT CENTER
10. Best Support Center Manager
11. Best Support Center Team Manager
12. Best Support Center Specialist
13. Best Support Center – Large
14. Best Support Center – Medium
15. Best Support Center – Small
E. TELESALES
16. Best Telesales Department Manager
17. Best Telesales Department Team Manager
18. Best Telesales Consultant
19. Best Telesales Department – Internal
20. Best Telesales Department – External
F. COLLECTION
21. Best Collection Center
22. Best Collection Manager
23. Best Collection Team Manager
24. Best Collection Specialist
G. SOCIAL MEDIA
25. Best Social Media Department
26. Best Social Media Manager
27. Best Social Media Advisor
H. PEOPLE
28. Best Employer Branding for Contact Center
29. Best HR Manager for Contact Center
30. Best HR Specialist for Contact Center
I. TRAINING & DEVELOPMENT
31. Best Training Program for Contact Center
32. Best Development Program for Contact Center
33. Best Training Manager for Contact Center
34. Best Trainer for Contact Center
J. TECHNOLOGY
35. Best Technology Solution Provider
36. Best Use of Technology
37. Best AI/RPA implementation
K. PARTNERSHIPS
38. Best Partnership in Contact Center
L. CORPORATE SOCIAL RESPONSIBILITY
39. Best CSR Campaign
M. STRATEGY
40. Best Crisis Management & Remote Operations
N. BEST COMPLAINTS/RETENTION
41. Best Complaints/ Retention Department
42.Best Complaints/Retention Manager
43. Best Complaints/Retention Team Manager
44. Best Complaints/Retention Specialist
general business areas
Telecom | Finance | IT&C | Healthcare | Utilities | Human Resources | Consultancy | Marketing | Research | Law | Audit | Retail | FMCGAgenda
Event registrationWhy to attend
- Brand awareness and reputation for your company.
- Great incentive for you and your customer care team.
- Get access to real-life best practices, tools and insights.
- See where the local and international contact center industry is heading.
- Enjoy great networking and strategic talks in an unconventional conference setting.
- Rediscover the rewards of face-to-face interaction and recharge at our cocktail gathering.
- Empower the customer care industry, and genuinely support your community.