A.
CONTACT CENTER
1. Best
Contact Center Manager
2. Best
Contact Center Team Manager
3. Best
Contact Center Advisor
B. BEST
INTERNAL CONTACT CENTER
4. Best
Internal Contact Center – Large
5. Best
Internal Contact Center – Medium
6. Best
Internal Contact Center – Small
C. BEST
EXTERNAL CONTACT CENTER
7. Best
External Contact Center – Large
8. Best
External Contact Center – Medium
9. Best
External Contact Center – Small
D. SUPPORT
CENTER
10. Best
Support Center Manager
11. Best
Support Center Team Manager
12. Best
Support Center Specialist
13. Best
Support Center – Large
14. Best Support Center – Medium
15. Best
Support Center – Small
E. TELESALES
16. Best
Telesales Department Manager
17. Best
Telesales Department Team Manager
18. Best
Telesales Consultant
19. Best
Telesales Department – Internal
20. Best
Telesales Department – External
F. COLLECTION
21. Best
Collection Center
22. Best
Collection Manager
23. Best
Collection Team Manager
24. Best
Collection Specialist
G. SOCIAL
MEDIA
25. Best
Social Media Department
26. Best
Social Media Manager
27. Best
Social Media Advisor
H. RECRUITMENT
28. Best
Employer Branding for Contact Center
29. Best HR
Manager for Contact Center
30. Best HR
Specialist for Contact Center
I. TRAINING
& DEVELOPMENT
31. Best
Training Program for Contact Center
32. Best
Development Program for Contact Center
33. Best
Training Manager for Contact Center
34. Best
Trainer for Contact Center
J. TECHNOLOGY
35. Best
Technology Solution Provider
36. Best Use
of Technology
37. Best
AI/RPA implementation
K.
PARTNERSHIPS
38. Best
Partnership in Contact Center
L. CORPORATE
SOCIAL RESPONSIBILITY (CSR)
39. Best CSR
Campaign