
When market leaders open their doors, Shared Experience becomes the New Competitive Advantage. This year, we’re moving beyond traditional conferences, stepping inside the headquarters of Europe’s CX pioneers.
Join an immersive forum edition where leaders co-create the next chapter of customer experience through collaboration, innovation, and operational excellence, at the Customer Experience Forum ROADSHOW SERIES.
CX is new battleground. Three in four consumers demand faster, more personalised service, yet most organisations struggle to scale their customer experience vision. With 64% of Europeans confident AI will enhance service quality, and CX-adaptive companies achieving up to 35% higher retention, operational excellence has never been more vital.
Meet the Host of the 1st CExp Forum ROADSHOW Edition
"Turning CX Strategy into Operational Impact":
PPC Energie - powering the future of business through innovation and steady performance.